Privacy Policy

Maitras.ai (“we,” “us,” “our”) is an independent, not for profit research and education platform focused on tax data analytics, revenue administration, and fiscal transparency research across developing economies. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, including any country specific version of our site (such as maitras.ai/au, maitras.ai/ng, or similar regional pages).

This policy applies to all visitors regardless of location. Where local law requires additional rights or disclosures, those rights apply to you in addition to what is described here.

We collect the following types of information:

Information you provide directly

• Name and email address when you subscribe to Insights or our newsletter
• Name, email, organisation, and message details when you submit a collaboration proposal or contact form
• Any information you voluntarily share when corresponding with us

Information collected automatically

• IP address, browser type, device type, and general location (country or region level)
• Pages visited, time spent on site, and referral source
• Cookies and similar tracking technologies (see Section 6)

We do not collect financial, payment, or government identification information through this website. No account, registration, or payment is ever required to access research, data, tools, or learning materials.

We use collected information to:

• Deliver research publications, newsletters, and updates you have requested
• Respond to collaboration proposals and enquiries
• Understand site usage to improve our research, learning resources, and dashboards
• Maintain the security and proper functioning of the website
• Meet legal and regulatory obligations in relevant jurisdictions

We do not sell, rent, or trade personal information to third parties. We do not use visitor data for advertising purposes, and this platform carries no advertising.

Where applicable law requires a legal basis for processing (such as under the GDPR for EU visitors), we rely on:

• Your consent (for example, subscribing to updates)
• Our legitimate interest in operating a research and education platform and improving our resources
• Compliance with legal obligations

We may share limited information with:

• Service providers who help operate the website (such as hosting or email delivery providers), under confidentiality obligations
• Authorities, where required by law
• Successor organisations in the event of a restructuring, merger, or transfer of the platform, with notice provided where required

We do not share data with commercial or political entities for marketing purposes, consistent with our independence principle.

Our website may use cookies and similar technologies to understand how visitors use the site and to remember basic preferences. You can disable cookies through your browser settings. Disabling cookies may affect some site functionality.

Because Maitras.ai operates research and outreach across multiple countries, information may be processed or stored in a country other than the one you are visiting from, including Australia. Where required, we take reasonable steps to ensure such transfers meet applicable data protection standards.

We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. Newsletter subscriber data is retained until you unsubscribe.

Depending on your country of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent at any time
• Object to or restrict certain processing
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at reachus@maitras.ai.

This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16. Educational materials on this platform are written for adult learners and professionals; educators using our materials with younger students do so under their own institution’s policies.

We apply reasonable technical and organisational measures to protect information from unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements across the countries we serve. The updated version will be posted on this page with a revised date.

If you have questions about this Privacy Policy or how your information is handled, contact us at: reachus@maitras.ai

Maitras.ai, Australia